Thursday 20 August 2009

MOTOR TRADERS STEER CUSTOMERS IN THE RIGHT DIRECTION

Trading standards officers have put car purchasers in the driving seat by signing up a new car businesses to its Motor Trade Partnership.

Grimsby Cars Ltd, of Humber Street, are the newest members to join the Motor Trade Partnership scheme, run by North East Lincolnshire Council’s trading standards team.

Membership means would-be car customers can have confidence and trust in the businesses they are buying goods from. And Grimsby Cars Ltd, run by Kenny Gilmore and Mike Croft, have signed up to the partnership after a period working with the trading standards team.

Trading standards works closely with the businesses to resolve consumer complaints, to promote the benefits for consumers of shopping with members, to inform them of any changes in the law and to conduct an annual audit to ensure high standards are being maintained.

Councillor Steve Beasant, portfolio holder for community safety and public protection, said: “The excellent customer services offered by members of the Motor Trade Partnership should encourage consumers to shop with confidence.”

Andy Foster, the council’s trading standards manager, said: “A few rogue traders can damage the reputation of many legitimate businesses. The Motor Trade Partnership provides consumers with a means of identifying garages that go the extra mile in attending to their customers’ needs and assurance that Members comply with the spirit and the letter of the law.”

If you are a business and would like further information on the scheme or are a consumer and would like a list of members, go to
www.tradingstandards.gov.uk/nelincs or contact Trading Standards through Consumer Direct on 08454 04 05 06.

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